Military addresses were designed in order to allow mail to be delivered to overseas locations at domestic rates. Instead of a city and state, these addresses use APO (Army Post Office) or FPO (Fleet Post Office), along with "AE" (mail going to Europe, the Middle East, Africa, and portions of Canada), "AP" (the Pacific) and "AA" (for the Americas and portions of Canada). Therefore, the bottom line of overseas military addresses is: APO or FPO; followed by AE, AP, or AA; and then the ZIP Code.

Example:
Enter any numeric value in the "Street #:" field
Enter any non numeric street or building name in the "Street:" field
Enter "APO" in the "City" field
Enter "AE" (Europe), "AA" (Central and South America), or "AP" (Pacific) in the "State" field
Enter the ZIP code in the "ZIP" field

Post Office Box
Addresses containing a Post Office Box or Route number are quite simple.

Enter any numeric POB or RR value in the "POB #:" field.
DO NOT ENTER a value in the "Street:" field Enter the City Name in the "City" field
Enter the State name in the "State" field
Enter the ZIP code in the "ZIP" field

There are two answers to this question.

1. When you are connected to PSI Internet Services through an active internet connection all communications are encrypted. In the event a "hacker" or person with malicious intent tries to view the information that you are sending us they would view a seemingly random and undecipherable stream of characters.

2. After you have submitted your request all information is kept secure and protected through various hardware and software security solutions. Only authorized personnel of PSI Internet Services have access to databases and related hardware. Credit files are purged from our system as soon as they reach 30 days from the original request. This means that you would be unable to view a previous credit request in your search history if that request is more than 30 days old. Information submitted by you is not sold or distributed to any other company or third party.

Click on the Left Hand Menu link to Account Set Up. Choose the set up package the best suits your needs. Print out the PDF link for more information and the proper set up information.

PSI Internet Services's website has been optimized to be viewed at a screen resolution of 1024x768. Although, all screen resolutions work, 1024x768 eliminates a lot of the unwanted scrolling required by most websites. To modify your screen resolutions to 1024x768 simply do the following:

Close all programs to view just your desktop. Once all the programs are closed move your mouse arrow to the center of the screen. Next, right click on your mouse. Then select properties, which is located at the bottom of the pop up menu. This will bring up the display properties menu. Single click on "settings", which is located on the right side of the display properties menu. In the lower right hand side there will be a box entitled "screen area". To adjust your screen resolution simply position the arrow until it reads 1024 by 768 pixels. Finally, click on "apply".

Yes, you do get charged for both requests. Even simple changes such as the spelling of the applicant's first name, last name or SSN will warrant a separate transaction. Each transaction generates a separate search, and each search will generate a separate report. All clients are billed according to the number of reports they have requested. Therefore, the input accuracy is your responsibility; make sure you double-check the accuracy on all entries.

A shortcut is an icon placed either on your Desktop or in your "Favorites" list which will start a program or open your Internet browser to a predefined location. To accomplish this simply do the following:

Open your intenet browser and enter our web address, www.pacificscreening.com. Wait until the page has completely loaded. If you are using Microsoft Internet Explorer click the "Favorites" menu option located at the top of your browser and choose "Add To Favorites". For other browsers such as Firefox or Netscape, click the "Bookmarks" button and choose "Add Bookmark". When you want to return to our site, simply choose Pacific Screening, Inc. from your "Favorites" list or your "Bookmark" list.

Currently PSI Internet Services provides the following services: Credit, Criminal and Evictions Searches. We also provide instant search recommendations and Full Screenings.

To view the status of a faxed in application, click on the link "Applicant Status" from the left side menu bar. To get to this menu bar, click on SERVICES along the top menu options. This will open up the left side menu bar.

Do not use the Client Log In option on the top menu bar. This is for Online Instant users only.

After you click on the link "Applicant Status" from the left side menu bar, enter your phone number and your password. If you do not have a password, please contact your PSI Representative.

There is an initial setup fee to become a PSI Internet Services client. Large volume users may have this waived. This fee is to cover the cost of the required compliance policies set forth by the credit bureaus and FCRA. If you manage multiple apartment complexes, properties or businesses you can enroll each one at no additional charge. You will only be charged for the first apartment community, property or business you enroll.

Please contact your sales representative for help with billing. You may also email steve@pacificscreening.com.

For security reasons no one on staff can retrieve a user's password. If you have forgotten your password please click on "Forgot Your Password" on the Log In page. A temporary password will be issued to you, which should be changed as soon as you log in.

After you, the User, click on the 'Continue' button you will be able to view your transaction Summary Page. If you are unable to view this page please do the following:

First, check for any input errors on the input page. You may be missing a date of birth, zip code or may have forgotten to mark the box verifying signature authorization for a credit report. No search will be processed without the correct information. Second, check your Reports History by clicking the "Search" link on the left-hand side, to see if the search was processed. If you are unable to find your search there, your search did not get processed. You will not be charged. You should start the search again.

No. No invoice is mailed to you. All web account invoices are emailed to the person responsible for payment. An email is generated once a month to this person. After receiving this email, you can log on as usual to www.pacificscreening.com. After logging into the site, on the left-hand menu bar, you will see "View My Invoice." You can view or print your entire invoice from this location.